Business offices will be closed Monday, January 20 in observance of Martin Luther King, Jr. Day. Please visit one of our Customer Center Kiosks or our website if you need to make a utility payment. Crews will be on standby, so in the event of a utility emergency, please call 731-422-7500. Have a safe holiday.
Receiving one bill for multiple utility services that includes cable TV, Internet and telephone can be a convenience. It can also be overwhelming and stressful. Explore this section to help you understand how to read your bill, learn about levelized billing and review the many payment options available.
As an added convenience and to stay aligned with technology, Jackson Energy Authority offers customers many methods of payment. Browse the icons below to find the most convenient method of payment to fit your lifestyle.