Pay Your Bill Request Service Report an Emergency Search the site

Learning Center

Welcome to the Jackson Energy Authority Learning Center! Articles, videos and pdf documents about our electric, gas, propane, water, and wastewater services are right at your fingertips. Browse topics by using the filters below or search by keyword. See a topic that interests you? Simply select it to learn more.


Showing all results.


Residential
preview image logo

Whole Home Coverage

Achieve fast, reliable, consistent Internet throughout your home with Home Area Network and Plume Adaptive WiFi™.

Residential
preview image logo

Settings & Controls

Explore parental controls and guest access through HomePass® with unparalleled capabilities.

Residential
preview image logo

Safe & Secure WiFi

Learn about safe and secured devices, worry-free browsing and no advertisements with Home Area Network.

Residential
preview image logo

About Home Area Network

Learn about Home Area Network and the equipment needed to get started for WiFi connectivity in your home.

Residential
preview image logo

HBO Max

The HBO you know and love - now with the HBO Max app. Stream everything on HBO + even more amazing shows and movies. Free with your current HBO subscription.

Residential | Support
preview image

JEA Text Alerts

Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.

All Services
preview image

Reliable Public Power Providers

Jackson Energy Authority’s mission of delivering safe reliable electric service to our community receives national recognition.

Business | Contractor | Support
preview image logo

Small and Minority-Owned Business Participation Program

JEA is committed to business diversity by including local, small and minority-owned businesses in procurement opportunities

Residential | Business
preview image logo

Public Power Utilities

Public power utilities are community-owned, not-for-profit electric utilities that provide safe, reliable power.