Business offices will be closed Monday, January 20 in observance of Martin Luther King, Jr. Day. Please visit one of our Customer Center Kiosks or our website if you need to make a utility payment. Crews will be on standby, so in the event of a utility emergency, please call 731-422-7500. Have a safe holiday.
Welcome to Jackson Energy Authority, one of very few public utilities in the nation to offer all major utility services from one company. As a customer-owned utility, we combine utilities and broadband services with a hometown feel to provide unmatched service our community can count on now and in the future. From the highly visible utility and telecommunications services to the diverse array of less visible but equally important philanthropic efforts, JEA works to ensure that services are in place to meet our current and future needs. Unmatched customer service paired with the strength of our diversity in services and commitment to community has enabled us to maintain our mission: to create value for our customers and help improve the quality of life in our community.