Jackson Energy Authority is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Measures to support accessibility
Jackson Energy Authority takes the following measures to ensure accessibility of Jackson Energy Authority:
- Provide continual accessibility training for our staff.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Jackson Energy Authority is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We welcome your feedback on the accessibility of Jackson Energy Authority. Please let us know if you encounter accessibility barriers on Jackson Energy Authority:
- Phone: 731.422.7500 (select option 3 to speak to a Customer Service Representation)
- E-mail: JEAContactUsWebsite@jaxenergy.com
- Visitor address: 351 Martin Luther King Jr. Dr. Jackson, TN 38301
We try to respond to feedback within 2 Business Days.