How May We Help You
From emergency procedures to understanding your bill to starting or stopping services, the topics below can assist you with your utility service needs.
Please fill out our short Natural Gas and Pipeline Safety Survey and you can be entered into a drawing for a cooking gift basket!
We are aware of a scam email circulating that claims JEA has scheduled rolling power outages, and asks customers to click a link to see if their house is on the list. DO NOT CLICK THE LINK! This message is NOT legitimate. Click here to learn how we communicate with customers and how to spot scams.
From emergency procedures to understanding your bill to starting or stopping services, the topics below can assist you with your utility service needs.