Business offices will be closed Monday, January 20 in observance of Martin Luther King, Jr. Day. Please visit one of our Customer Center Kiosks or our website if you need to make a utility payment. Crews will be on standby, so in the event of a utility emergency, please call 731-422-7500. Have a safe holiday.
Across the nation, criminals have been targeting utility customers with schemes that impersonate utility companies and their actions, either by phone or electronic communications. The utility scams are intended to get your money in an urgent manner often with threats of discontinuing services to follow. For security and safety reasons, we strongly urge customers to recognize the red flags, report any instances and avoid the evolving tactics of utility scammers.
If you receive any suspicious calls or emails, please report it to the Jackson Police Department at 731-425-8400.
It’s important to stay safe from scammers. For more information regarding scams, click the links below.