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Contact Us

In case of an emergency or hazardous condition, call Jackson Energy Authority at 422-7500 or call 911.

Our support center covers a wide variety of customer needs and services.

To submit an inquiry to us via email complete the information below. Responses to these inquiries are usually returned within 24 hours during normal business hours. To visit us at one of our locations or to make an inquiry by phone, see "Our Locations" information.

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Our Locations

JEA Customer Center - Midtown

  • Hours: Walk-In M-F 8am-5pm
    Drive-Thru 7:30am-6pm
  • Phone: (731) 422-7500
  • Address: 351 Martin Luther King Jr. Dr. Jackson, TN 38301

JEA Customer Center - North

  • Hours: Walk-In M-F 8am-6pm
    Drive-Thru 7:30am-6pm
  • Phone: (731) 422-7500
  • Address: 2030 Pleasant Plains Ext. Jackson, TN 38305