By making a contribution on your utility bill, you can help make a difference in the lives of those struggling to pay their utility bills.
Jackson Energy Authority follows public health agencies and governmental authorities’ recommendations, therefore all locations of JEA will require the use of face coverings or masks to enter the facilities until further notice.
In case of an emergency or hazardous condition, call Jackson Energy Authority at 422-7500 or call 911.
Our support center covers a wide variety of customer needs and services.
To submit an inquiry to us via email complete the information below. Responses to these inquiries are usually returned within 24 hours during normal business hours. To visit us at one of our locations or to make an inquiry by phone, see "Our Locations" information.