Business offices will be closed Monday, January 20 in observance of Martin Luther King, Jr. Day. Please visit one of our Customer Center Kiosks or our website if you need to make a utility payment. Crews will be on standby, so in the event of a utility emergency, please call 731-422-7500. Have a safe holiday.
Knowing what to do in the event of an emergency is critical for our customers and community. Browse the stories below for important information that can help keep everyone safe.
Your sense of smell can help detect natural gas. If you smell natural gas in or near your home, business or industry make sure you know what to do.
Get handy outage tools and tips anytime, anywhere. Keep track of power outages, get helpful outage information and important telephone numbers to call in the event of an emergency.
Downed power lines and equipment pose significant danger to restoration efforts as well as the public. Be aware of the hazards to stay safe.
Occasionally, you may experience an issue with your utility services that needs attention but not immediately. Contacting Jackson Energy Authority customer service and support if you are not sure about the issue.