Knowing what to do in the event of an emergency is critical for our customers and community. Browse the stories below for important information that can help keep everyone safe.

Smell Gas? Smell Gas?

Your sense of smell can help detect natural gas. If you smell natural gas in or near your home, business or industry make sure you know what to do.

Outage Center Outage Center

Get handy outage tools and tips anytime, anywhere. Keep track of power outages, get helpful outage information and important telephone numbers to call in the event of an emergency.

Downed Lines Downed Lines

Downed power lines and equipment pose significant danger to restoration efforts as well as the public. Be aware of the hazards to stay safe.

Not Sure Not Sure

Occasionally, you may experience an issue with your utility services that needs attention but not immediately. Contacting Jackson Energy Authority customer service and support if you are not sure about the issue.