Currently, both JEA Customer Center locations, 351 Martin Luther King Jr. Dr. and 2030 Pleasant Plains Ext., are open for walk-in service. Until further notice, hours will be Monday - Friday, 8am-6pm Lobby (with a limit of 5 customers in the lobby at one time) and 7:30am-6pm Drive Thru.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Welcome to the Jackson Energy Authority Learning Center! Articles, videos and pdf documents about our electric, gas, propane, water, and wastewater services are right at your fingertips. Browse topics by using the filters below or search by keyword. See a topic that interests you? Simply select it to learn more.
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The HBO you know and love - now with the HBO Max app. Stream everything on HBO + even more amazing shows and movies. Free with your current HBO subscription.
Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.
Jackson Energy Authority’s mission of delivering safe reliable electric service to our community receives national recognition.
JEA is committed to business diversity by including local, small and minority-owned businesses in procurement opportunities
Public power utilities are community-owned, not-for-profit electric utilities that provide safe, reliable power.
This colorful cast of monster friends will teach you the ways we use energy in our lives every day and how you can help save energy and money around the house.
Residual fats, oils and grease (F.O.G.) from restaurants, food service establishments and institutional or commercial kitchens are hazards for the wastewater system.
Sniffer the hound teaches young kids about natural gas and safety with games, puzzles and quizzes.
Check out the Free Previews available now with EPlus Broadband cable service.