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Whether it's special moments and family time…

Or important projects and communications for work, you can count on broadband services to keep things running smooth. The fiber optic network built by Jackson Energy Authority delivers reliable cable TV, Internet and telephone services you need to stay in touch.

From the megawatts that power industry…

To the kilowatts that keep the lights on, Jackson Energy Authority is illuminating the future of our community. We are one of 2,000+ of the nation’s public power utilities delivering safe, reliable electric services – powering life and energizing growth.

Efficiency and reliability when you need it…

To enjoy the conveniences of everyday life. As one of the nation’s 1,000+ public natural gas utilities, Jackson Energy Authority safely delivers natural gas and propane to homes, businesses and industries – fueling the future of our community.

There’s confidence in knowing that your water is safe…

For drinking right from the faucet. Jackson Energy Authority not only delivers award-winning, high-quality water from a supply that is clean, protected and plentiful, but also maintains pressures and volumes necessary for fire protection.

Assurance that we’re doing our part…

As good environmental stewards. Jackson Energy Authority treats millions of gallons of wastewater a day to ensure cleanliness before it’s returned back to the environment - protecting our natural resources and public health.

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COVID-19

Jackson Energy Authority is taking all precautions as directed by local, state and government health agencies.

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JEA Text Alerts

Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.

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Donate to Help Local Families

In times like these, families are facing financial hardships and struggling to pay utility bills. If you would like to help, JEA offers a convenient way to donate to help these families.

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Packages & Pricing

View EPlus Broadband packages and pricing. Save when you bundle award-winning Cable TV, Internet and Telephone services for your home.

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LIHEAP Energy Bill Assistance

We understand that sometimes it can be difficult to pay your energy bills, but assistance may be available through the Low Income Home Energy Assistance Program (LIHEAP).

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An Historic Diamond RP3 Designation

Jackson Energy Authority’s mission of delivering safe reliable electric service to our community receives highest RP3 honors for the 7th consecutive time.

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Natural Gas Safety Tips

Do you know what to do if you smell natural gas? Check out these natural gas tips to stay safe around natural gas.

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Get a Fast Pass to Pay!

Paying your bill at the Customer Center Kiosk just got more convenient with the help of Fast Pass. Check it out!

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Internet With No Data Caps

EPlus Broadband Internet includes no data caps and no worrying about extra fees or usage limits. Enjoy being online with fiber-fast speeds as much as you like.