Self-service kiosks are a convenient, easy way to make a Jackson Energy Authority payment. Payments can be made using a check, cash, credit or debit card. To use the kiosk, follow the user-friendly touch screen prompts. Once payment is made, credit to your account is immediate and a confirmation receipt is printed for your records. You must have your 12-digit account number handy to enroll.
For greater convenience, use FastPass at the kiosk. Select “One Time Payment” option and make a payment. Sign up for FastPass and enter a 4-digit pin number. The kiosk will then print a bar code on a receipt. Either take a picture of the bar code with a smart phone or keep the receipt. At your next kiosk payment, scan the bar code either from your phone or the receipt. For more details, click the Fast Pass Brochure button below.
There are four self-service payment kiosks located in 4 different areas of the city available to our customers for payments:
- JEA Customer Center Midtown: 351 Dr. Martin Luther King, Jr. Drive – Located outside and available 24/7 365
- JEA Customer Center North: 2030 Pleasant Plains Extended – Located outside and available 24/7 365
- FoodGIANT South: 1727 S. Highland Avenue – Located inside up front by the bakery. Available during Food Giant business hours.
- FoodGIANT East: 2596 Christmasville Road – Located inside up front by the lotto and drink machines. Available during Food Giant business hours.