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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Residential | Business
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Repairs & Rehabilitation

Once inflow and infiltration sources along the wastewater system have been identified, proper repairs and rehabilitation can add life to the wastewater system.

Residential | Business
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Inflow & Infiltration

Sanitary sewers can develop cracks or breaks that allow clear water (groundwater) to enter the system, causing treatment and potential overflow issues.

Residential | Business
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Wastewater Treatment

Once considered as unnecessary, wastewater treatment is now an essential process that helps protect against disease-causing bacteria, viruses and water pollution.

Residential | Business
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Wastewater Collection

Before wastewater gets to the treatment process, it has to be collected and then transported to the treatment plants through a complex but efficient network.

Residential | Business
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Our Wastewater System

Jackson Energy Authority’s wastewater system provides an invaluable, vital service for the health of our community and good stewardship of our environment.

Residential
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No-Cost & Low-Cost Tips

Making a few simple changes around the house can save you energy and money.

Residential
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Hot & Cold Weather Tips

Help keep your utility bills manageable during the heat of the summer and cold of the winter.

Residential
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Home Energy Evaluations

Is your home energy efficient? Track down energy waste with a home energy evaluation. TVA EnergyRight® can help evaluate your home and suggest improvements to help save energy and money.

Residential | Safety
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Carbon Monoxide

With its odorless, colorless, tasteless and non-irritating properties, Carbon Monoxide can be dangerous. Know the signs of CO poisoning to prevent harm.

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