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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

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Residential
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Locating Your Water Meter

Knowing where to locate your water meter doesn’t have to be as difficult as finding a needle in a haystack.

Residential
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Understanding Your Water Meter

Knowing the basics of your water meter can help you monitor your water usage and be prepared in the event of an emergency.

Residential
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Reading Your Water Meter

Knowing how to read your meter can help you keep a close eye on your daily, monthly and yearly water usage.

Safety
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Unused, Expired Medication

Flushing unused prescription and over-the-counter medication is not the right method of disposal for many reasons. Here’s what you should know.

Residential | Business | Safety
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Preventing Wastewater Backups

Wastewater backups can be unpleasant, costly and cause potential health risks. Using your toilet as a trash can is most often the culprit. Clean pipes = no gripes.

Residential | Business | Safety
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Hazardous Materials

Wastewater belongs in the sanitary sewer - hazardous materials do not. These should be disposed of properly to help protect the wastewater system and the environment.

Residential | Safety
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Clear the F.O.G.

Fats, Oils and Grease from cooking and food scraps can collect in the wastewater lines and form large clogs, referred to as fatbergs, that can cause costly, damaging issues.

Residential | Business
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Sanitary Sewer vs. Storm Sewer

Not all drains are the same. Understanding the difference and respecting their separate purposes can help prevent environmental pollution

Residential | Business
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Wastewater System Cleaning

Just as the arteries in the human body get clogged and need clearing, so do the wastewater pipes. A thorough cleaning leaves the pipes free of debris and sediments.

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