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Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn
more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone
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The utility meters on your property are vital to measuring your energy use. Keeping them free of obstructions and intentional interference allows for accurate readings.
During emergencies or natural disasters, safety for crews and customers is our highest concern. Portable generators, if used improperly, can cause hazardous conditions.
Overhead power lines can be seen all throughout our community as they are a vital part of our electric transmission and distribution system. Always be aware of what’s overhead.
Quite often, vehicle accidents occur that involve utility poles and electric lines. Always remember to take caution and heed the safety rules.
Downed power lines and equipment pose significant danger to restoration efforts as well as the public. Be aware of the hazards to stay safe.
Help protect the environment while saving money on your water and wastewater utility bill. Here are a few tips to use water efficiently.
Once JEA’s safe, high quality water reaches your home, cross connections and backflow could be a source of contamination to the public water system.
Although it seems to be a waste of good, clean water, fire hydrant flushing is essential in protecting the public health.
Not only are the fire hydrants throughout our city a staple in emergency relief situations, they are also important to insurance rates.
