‼️SCAM ALERT ‼️
Please be aware that scammers are impersonating EPlus Broadband E-Mail Support by sending messages claiming inboxes are bouncing back with recipient’s important emails — and follows with a prompt to click a link to “recover my emails”.
DO NOT CLICK on the link or reply to the email. It is a SCAM.
Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn
more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone
services. Search results include a customer category and service icon(s) in a color-coded bar to
help indicate the section where the topic can be found within the website. Explore these
sections of our website for even more helpful information.
Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.
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Learn about our state-of-the-art control center offering reliable services.
Helpful tips to maximize your EPlus Broadband internet speed.
We can customize service to fit healthcare and education, to every business in-between.
View a sample bill with broadband services and descriptions.
Learn about video services designed for restaurants, bars or public viewing establishments.
Whether you are a new/existing customer or starting a construction project, get started here.
The EPlus Broadband network is a glass fiber network offering higher bandwidth.
Learn about User Features and Accession Communicator benefits like the web portal and mobile app.
Contact us when you see exposed equipment/conduit that you suspect is abnormal.