Pay Your Bill Request Service Report an Emergency Search the site

Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


Showing all results.


Residential
preview image logo

Equipment

Learn more about converter boxes, Remotes and more.

Residential
preview image logo

EPlusTV 6 – Lens of the Community.

Channel 6, and 206HD features exclusive local programming all about our community.

Residential
preview image logo

Email Accounts

Learn more about EPlus.net email included FREE with your Home Internet subscription.

Safety
preview image logo

Damaged Cables

View helpful tips to consider in and around your home or business.

Business
preview image logo

Business Lines

Telephone service designed with your business in mind including best-in-class features.

Business
preview image logo

Business Internet Speeds

Learn more about our fiber-fast speeds: 250 Mbps – 1000 Mbps

Contractor
preview image logo

Benefits of Fiber

From faster internet to community development, fiber serves the rapidly expanding tech needs.

Business
preview image logo

Benefits

Learn more about this cloud-based phone system that works with mobile devices.

Residential | Safety
preview image logo

Battery Backup

We provide a FREE 8-hr battery backup for EPlus Broadband telephone service.

Customer Service Chat