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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Business
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CNG Rates

Check out Jackson Energy Authority’s most current Compressed Natural Gas (CNG) rates.

Business
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CNG Basics

Compressed Natural Gas is a greener, more efficient alternative to transportation fuel than gasoline or diesel.

Business
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Energy Check

Monitor your energy consumption to help reduce energy waste and better manage your energy costs.

Business
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Understanding Energy Use

Energy efficiency is an important factor to help drive down operation costs. By understanding how your business consumes energy, you can better manage your energy use.

Contractor
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Planning Forms

All needed planning forms and documents are managed by the City of Jackson Planning Department.

Contractor
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Getting Started

Getting services started with Jackson Energy Authority is a simple process but could require documents or fees from other sources.

Contractor
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Disconnect & Remove Services

A termination of services form must be submitted to Jackson Energy Authority before services can be disconnected and removed.

Contractor
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Contact New Accounts

Get the help you need when working to create new businesses, homes and developments.

Business | Contractor
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Utility Contractor Requirements

Contractors must have all applicable and current MU licensing.

Customer Service Chat