Winter Storm Tips

As Madison County enters a potentially major winter storm and has issued a proclamation declaring a local state of emergency for the city of Jackson, TN, and Madison County, TN,  JEA wants to provide tips and resources for our customers and the public.

Please utilize the below links to ensure you and your family are equipped for emergency situations:

• Power Outage Map
• Customer Service
• Preventing Frozen Pipes
• Establishing an Emergency Plan
• Generator Safety
• Portable Generator Safety
• Emergency Preparedness
• Ensuring Meter Visibility
• Move Over for Crews
• Gas and Carbon Minoxide Safety
• Downed Lines
• Water Disinfecting 
• Energy Conservation
• Cold Weather Tips 
• Local Emergency Numbers
• Sign Up for JEA Text Alerts
• Know Where to Locate Your Natural Gas Meter 
• Emergency Kit/Items to Keep on Hand