Learning Center
Welcome to the Jackson Energy Authority Learning Center! Articles, videos and pdf documents about our electric, gas, propane, water, and wastewater services are right at your fingertips. Browse topics by using the filters below or search by keyword. See a topic that interests you? Simply select it to learn more.
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Water Treatment
Before it arrives at your tap, Jackson Energy Authority water goes through a multi-step treatment process to remove sediment and impurities.
Locating Your Water Meter
Knowing where to locate your water meter doesn’t have to be as difficult as finding a needle in a haystack.
Understanding Your Water Meter
Knowing the basics of your water meter can help you monitor your water usage and be prepared in the event of an emergency.
Reading Your Water Meter
Knowing how to read your meter can help you keep a close eye on your daily, monthly and yearly water usage.
Unused, Expired Medication
Flushing unused prescription and over-the-counter medication is not the right method of disposal for many reasons. Here’s what you should know.
Preventing Wastewater Backups
Wastewater backups can be unpleasant, costly and cause potential health risks. Using your toilet as a trash can is most often the culprit. Clean pipes = no gripes.
Hazardous Materials
Wastewater belongs in the sanitary sewer - hazardous materials do not. These should be disposed of properly to help protect the wastewater system and the environment.
Clear the F.O.G.
Fats, Oils and Grease from cooking and food scraps can collect in the wastewater lines and form large clogs, referred to as fatbergs, that can cause costly, damaging issues.
Sanitary Sewer vs. Storm Sewer
Not all drains are the same. Understanding the difference and respecting their separate purposes can help prevent environmental pollution