Learning Center
Welcome to the Jackson Energy Authority Learning Center! Articles, videos and pdf documents about our electric, gas, propane, water, and wastewater services are right at your fingertips. Browse topics by using the filters below or search by keyword. See a topic that interests you? Simply select it to learn more.
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Crews & Worksites
According to the Tennessee Department of Safety, roadway crashes are the leading cause of occupational fatalities. Heed the safe zone and move over when approaching utility crews.
Meter Obstructions & Tampering
The utility meters on your property are vital to measuring your energy use. Keeping them free of obstructions and intentional interference allows for accurate readings.
Portable Generators
During emergencies or natural disasters, safety for crews and customers is our highest concern. Portable generators, if used improperly, can cause hazardous conditions.
Overhead Powerlines
Overhead power lines can be seen all throughout our community as they are a vital part of our electric transmission and distribution system. Always be aware of what’s overhead.
Vehicle Accidents
Quite often, vehicle accidents occur that involve utility poles and electric lines. Always remember to take caution and heed the safety rules.
Downed Lines
Downed power lines and equipment pose significant danger to restoration efforts as well as the public. Be aware of the hazards to stay safe.
Efficiency & Conservation
Help protect the environment while saving money on your water and wastewater utility bill. Here are a few tips to use water efficiently.
Cross Connection Control & Backflow Prevention
Once JEA’s safe, high quality water reaches your home, cross connections and backflow could be a source of contamination to the public water system.
System Maintenance
Although it seems to be a waste of good, clean water, fire hydrant flushing is essential in protecting the public health.