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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Residential | Business | Safety
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Pipeline Markers

Because natural gas is transported through an underground pipeline system, it’s important have an awareness of markers for the pipelines in our community.

Residential | Business
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Gas Public Awareness

Safety is our top priority… in the delivery of natural gas services and in the efforts to communicate the importance of staying safe around natural gas.

Residential
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Natural Gas Safety Checks

Performing inspections of natural gas equipment and appliances is necessary to ensure safe, proper operation.

All Services
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Call Before You Dig

Underground utility and telecommunications service lines are buried underground throughout our community. Always call 811 before you dig to prevent unnecessary, damaging dig-ins.

Residential
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Grilling with Gas

There’s nothing like the convenience and ease of grilling with gas.

Residential
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An Endless Supply of Gas

Rid yourself of the hassle of changing out portable cylinder tanks or worse yet, running out of fuel in the middle of cooking that delicious meal.

Residential | Business | Safety
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Smell Propane?

Propane gas is colorless and odorless in it’s natural state so for safety reasons a rotten-egg smell is added to aid in detecting leaks.

Residential | Business
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Reading a Tank Gauge

An empty propane tank is not a good thing. Knowing how to read your tank gauge helps you monitor your fuel level.

Residential | Business
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Progas Propane

Progas is not just another propane delivery service, it’s propane service backed by Jackson Energy Authority’s reputation of commitment.

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