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Permits & City Requirements
Jackson Energy Authority works hand-in-hand with the City of Jackson to provide a smooth process for the contractor and developer; however, there are certain city and county processes, documents, fees, permits and other materials necessary that are not managed or sold by Jackson Energy Authority. Note: effective January 1, 2020,…
https://www.jaxenergy.com/index.php/learning-center-articles/permits-city-requirements
Getting Started
Getting services with Jackson Energy Authority is a simple process but could require documents or fees from other sources including the City of Jackson and Madison County. Please refer to the information below to get started. To begin the construction process with Jackson Energy Authority, please call New Accounts at…
https://www.jaxenergy.com/index.php/learning-center-articles/contractor-getting-started
Economic Development
Jackson Energy Authority works not only to remain a leader in the utility industry but also to help improve the quality of life in our community through the delivery of high quality services. Our commitment to the industrial community we serve is to provide reliable and sufficiently sized utility infrastructure…
https://www.jaxenergy.com/index.php/about-us/economic-development
Careers
JEA seeks employees who are looking for meaningful career opportunities in business and technical fields. Open positions will have individual requirements for an applicant’s skills, education, and experience. All Jackson Energy Authority employees must have a high school diploma or its equivalent. To apply for an open position, please review…
https://www.jaxenergy.com/index.php/about-us/careers
Legal
In this section, you'll find documents for terms, policies and notifications for use of Jackson Energy Authority services. Customer Privacy Policy Jackson Energy Authority maintains terms regarding our practices with respect to your personally identifiable information and certain other information. Use the link below to learn more about this privacy…
https://www.jaxenergy.com/index.php/legal
Generator Safety
If your power goes out and you are using a portable generator, safety for our crews and customers is our highest concern. Please make sure to follow these important safety tips when using portable generators: Connect a portable generator DIRECTLY to appliances or equipment, NOT your existing house wiring. Make…
https://www.jaxenergy.com/index.php/learning-center-articles/generator-safety
Emergency Preparedness
Threatening weather and catastrophic storms can happen at any time day or night. Not only is it important to have an emergency plan in place for natural disasters but also a well-prepared emergency kit. It’s best to have enough food, water, and supplies to last at least 72 hours. Make…
https://www.jaxenergy.com/index.php/learning-center-articles/emergency-preparedness
Restoration Process
Powerful storms often pass through our area, leaving damage to our utility services. In many instances, we can diagnose and often repair problems with minimal impact on our customers. Unfortunately, there are those storms that create major system-wide damage, leaving customers without power for an extended period of time. Restoring…
https://www.jaxenergy.com/index.php/learning-center-articles/restoration-process
Outage Center Frequently Asked Questions
In the event of a major utility outage, Jackson Energy Authority personnel are focusing all attention on the process of getting power restored as quickly and safely as possible. Before calling a customer service representative, please review the information below for answers to your outage questions. If I see a…
https://www.jaxenergy.com/index.php/learning-center-articles/outages-faq
Causes of Outages
The cause of an outage can vary and can also affect the length of the restoration process. Below are some of the most common causes of outages: Animals Did you know animals are one of the top causes of electric outages? Despite the barriers and protective equipment in place, small…
https://www.jaxenergy.com/index.php/learning-center-articles/causes-of-outages