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Fiber-to-the-home
Jackson Energy Authority’s fiber-to-the-home system 〈FTTH〉 called EPlus Broadband, is a glass fiber network delivering video, Internet and telephone services. It offers the clearest reception, fastest speeds and greatest reliability. We refer to our system as a FTTH network. This means that our fiber starts with our equipment and travels…
https://www.jaxenergy.com/index.php/learning-center-articles/fiber-to-the-home
Hosted PBX Features
Every phone can be customized to support your business needs. The mobile app – Accession Communicator – is a great way to integrate a phone, tablet, or laptop into your communications landscape. Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience.…
https://www.jaxenergy.com/index.php/learning-center-articles/features
Exposed Equipment or Conduit
If you see a box on your home that is open or damaged, or if you see exposed conduit protruding the ground contact Jackson Energy Authority: 731-422-7500 or 888-577-6427 toll free outside Madison County. Electrical wiring and other utility infrastructure is protected by sturdy tubing, called conduit. Often conduit will…
https://www.jaxenergy.com/index.php/learning-center-articles/exposed-equipment-or-conduit
Equipment Specs
Our state-of-the-art fiber optic network to your home delivers a fast Internet connection, but your computer plays an important part. For optimal performance, be sure your computer has a 1 Gbps NIC card for Internet speeds over 100 Mbps. The lifecycle of your computer is important, too. Below are links…
https://www.jaxenergy.com/index.php/learning-center-articles/equipment-specs
Equipment
Smart Box HD/DVR Converter Connects to your main TV for access to Digital/HD and Stingray Music channels. DVR (Digital Video Recorder) capability. Requires EPlus Broadband Cable TV service. *Converter box style may vary from photo. HD Converter Connects to any TV in your home for access to Digital/HD and Stingray…
https://www.jaxenergy.com/index.php/learning-center-articles/equipment
EPlusTV 6 - Lens of the Community.
EPlusTV6 captures the life of our community through exclusive programs featuring local places, people and events on EPlus Broadband channels 6 and 206HD. Watch at home or on-the-go with live streaming on www.eplustv6.com. Programming includes high school football, college sports, Major League Baseball, Miss Tennessee Volunteer Scholarship Pageant, LIVE parades,…
https://www.jaxenergy.com/index.php/learning-center-articles/eplustv-6-lens-of-the-community
Email Accounts
Included free with your EPlus Broadband Internet service are 5 email accounts. EPlus.net email powered by Zimbra provides mail, contacts, calendar and more. Sign in: Go to www.eplus.net. Login to your email account with your username and password. First time using EPlus.net? Call 731-422-7500 to setup your account. Forgot Password?…
https://www.jaxenergy.com/index.php/learning-center-articles/email-accounts
Damages Cables
While communications do not normally present an electrical hazard, they can present hazards and pose risks to your personal safety if not used and maintained properly. Below are some helpful tips to consider in and around your home or business. Damaged outlets, cables or connectors should be addressed. Regularly inspect…
https://www.jaxenergy.com/index.php/learning-center-articles/damages-cables
Business Lines
Our telephone service is designed with your business in mind. Get crystal clear voice over our high-speed fiber network. Plus, you’ll enjoy the best-in-class features to help your business run more smoothly. Benefits: Cost-effective voice solution Includes nearly 20 phone features Use our web portal to manage how you want…
https://www.jaxenergy.com/index.php/learning-center-articles/business-lines
Business Internet Speeds
Whether it’s the speed for every project or the connection to stay in touch, you can count on us for the expertise and resources to keep it all running smooth. We offer fast, symmetrical Internet speeds backed by our local service and support. Our fiber network has the bandwidth to…
https://www.jaxenergy.com/index.php/learning-center-articles/business-internet-speeds