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Premiums
Enjoy entertaining movies, family favorites and original series with digital premium channels. With tons of programming and streaming services like HBO Max™, MAX GO® and STARZ PLAY there is always something to watch. Premium channels require a digital set-top converter or CableCARD™. Enjoy 14 digital and 14 HD channels of…
https://www.jaxenergy.com/index.php/learning-center-articles/premiums
PBX Fraud Prevention
Learn about PBX fraud, how to protect your business and prevent hacker activity. You are likely aware of the importance of security when it comes to your financial and personal information. However, did you know it’s important to protect your telephone system, too? You may have heard of cases in…
https://www.jaxenergy.com/index.php/learning-center-articles/pbx-fraud-prevention
Pay-Per-View & Sports Packages
When you want more to watch– you need Sports Packages, VU-IT On Demand and iNDemand Pay-Per-View. Get more games, more movies, and more historic moments and events. MLB Extra Innings® Perfect for MLB fans that want to see more action! MLB Extra Innings gives you out-of-market games, up to 90…
https://www.jaxenergy.com/index.php/learning-center-articles/pay-per-view-sports-packages
Our Facility
No matter what service we might be providing you – from a basic voice line, fiber-fast Internet or a Hosted PBX solution – you can trust that we’ll keep it up and running. Our state-of-the-art Control Center was built with the utmost care to ensure we can provide reliable service…
https://www.jaxenergy.com/index.php/learning-center-articles/our-facility
Max Speeds
Did you know that your equipment can affect your Internet speed? Take advantage of your fiber optic Internet speed from EPlus Broadband by following a few helpful tips to make sure your equipment like computers, routers, and software maximize your speed. Helpful Tips to Get Your Max Internet Speed: Check…
https://www.jaxenergy.com/index.php/learning-center-articles/max-speeds
Contact Us
In case of an emergency or hazardous condition, call Jackson Energy Authority at 731-422-7500 or call 911. Our support center covers a wide variety of customer needs and services. To submit an inquiry to us via email complete the information below. Responses to these inquiries are usually returned within 24…
https://www.jaxenergy.com/index.php/contact-us
Industry Solutions
Serving fiber broadband in Jackson since 2004, we provide high-quality services to residents and businesses in addition to supporting the community. Every day it’s our mission to provide exceptional broadband services that create value for our customers and community. That’s why we are committed to exceeding your expectations with the…
https://www.jaxenergy.com/index.php/learning-center-articles/industry-solutions
How to Read Your Broadband Bill
This sample broadband bill is for descriptive purposes only. Dates, values, packages and rates may not be representative of those currently in effect. If you have more than one service, you may receive a multi-page bill. Cable Bill Telephone Bill Customer Information: Account Name – Name of account holder Service…
https://www.jaxenergy.com/index.php/learning-center-articles/how-to-read-your-broadband-bill
Hospitality TV Package
Your guests will feel right at home with this TV package designed specifically for restaurants, bars or public viewing establishments. Whether you need TV solutions for rooms, meeting/dining/fitness areas or your lobby, EPlus Broadband offers video services across multiple locations within your business or facility. Our lineup offers popular digital…
https://www.jaxenergy.com/index.php/learning-center-articles/hospitality-tv-package
Getting Started
You work hard to build Jackson, and its surrounding towns, into a thriving community. Let us help make the process easier by providing a one-stop shop for builders and developers. If you are new to town and have never had services with Jackson Energy Authority, you will be required to…
https://www.jaxenergy.com/index.php/learning-center-articles/broadband-contractor-getting-started