Jackson Energy Authority | One thing you can count on.

Powering the Jackson area with purpose…

From the field to your front porch, our team delivers safe, reliable electricity with hometown pride. We are one of 2,000+ of the nation’s public power utilities delivering safe, reliable electric services powering life and energizing growth for our community. Real people. Real service. Real power.

Assurance that we’re doing our part…

Every drop we treat reflects our commitment to public health and environmental care. Millions of gallons cleaned daily, because clean water means a clean future.

Local support. Lightning-fast connection.…

Our fiber network keeps you streaming, working and talking. It is backed by real people who live where you live. Fast speeds. Friendly help.

Efficiency and reliability when you need it…

To enjoy the conveniences of everyday life. As one of the nation’s 1,000+ public natural gas utilities, Jackson Energy Authority safely delivers natural gas and propane to homes, businesses and industries – fueling the future of our community.

There’s confidence in knowing that your water is safe…

For drinking right from the faucet. Jackson Energy Authority not only delivers award-winning, high-quality water from a supply that is clean, protected and plentiful, but also maintains pressures and volumes necessary for fire protection.

Powering the Jackson area with purpose…

Assurance that we’re doing our part…

Local support. Lightning-fast connection.…

Efficiency and reliability when you need it…

There’s confidence in knowing that your water is safe…

How may we help you?

Top Stories

JEA Text Alerts

Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.

Manage Your Account Online

Visit the online account management portal to get real-time account information.

Manage Your Account in the Mobile App

Download the free mobile app to manage your utility account anywhere, anytime from your smart device. Check it out!

Career Opportunities Available!

Safe Drinking Water Report

Did you know that JEA's drinking water is safe, award-winning and of the highest quality? Click to find out more and check out our safe drinking water report.

JEA Awarded "2025 Best Tasting Water"

JEA declared “Best Tasting Water” in Tennessee and Kentucky. JEA receives 2025 Best Tasting Water Award at AWWA KY/TN conference.

APGA SOAR

JEA receives APGA SOAR Award. JEA was highly rated in all four SOAR required areas which landed them the "Gold Level" of the SOAR Award.

Call Before You Dig

Underground utility and telecommunications service lines are buried underground throughout our community. Always call 811 before you dig to prevent unnecessary, damaging dig-ins.

Internet With No Data Caps

EPlus Broadband Internet includes no data caps and no worrying about extra fees or usage limits. Enjoy being online with fiber-fast speeds as much as you like.