Learning Center
Welcome to the Jackson Energy Authority Learning Center! Articles, videos and pdf documents about our electric, gas, propane, water, and wastewater services are right at your fingertips. Browse topics by using the filters below or search by keyword. See a topic that interests you? Simply select it to learn more.
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Fire Hydrants
Not only are the fire hydrants throughout our city a staple in emergency relief situations, they are also important to insurance rates.
Fire Hydrant Colors
Think all fire hydrants were red? Guess again. The different colors painted on fire hydrants actually serve a purpose – and it’s not for aesthetics.
Safe Practices
Drinking water delivered by Jackson Energy Authority is clean and safe. Maintaining that safe drinking water requires effort from our customer and community.
Consumer Confidence Report (CCR)
Jackson Energy Authority’s dedication to providing our customers with safe, award-winning, high quality drinking water has been proven time and time again.
Emergency Disinfection
When regular water service is unavailable due to emergency situations, it may be necessary to boil water until water service is restored.
Lead & Copper
The most common sources of lead in drinking water are materials and components associated with service lines and home plumbing.
Water Leak Checks
Significant sources of water waste for many homes are drips and leaks from pipes, fittings and plumbing fixtures - estimated to waste over 10 percent of household water.
Our Water
Jackson Energy Authority is fortunate to have access to the highest-quality ground water via deep wells located throughout the city.
Source Water Protection
Groundwater is, and will continue to be, the source water for our community. As waster is one of our most essential natural resources, it’s important for us all to help protect it.