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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Articles, videos and pdf documents about our electric, gas, propane, water, and wastewater services are right at your fingertips. Browse topics by using the filters below or search by keyword. See a topic that interests you? Simply select it to learn more.


Search Results

Searched for Search results: 219


Residential | Business | Safety
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Water Testing for Lead

Water testing is essential as lead can enter drinking water through plumbing materials, 

Residential | Business | Contractor | Safety
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Sources of Lead in Drinking Water

The most common sources of lead in drinking water are materials and components associated with service lines and home plumbing.

Residential | Business | Contractor | Safety
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What You Can Do if Lead is Discovered

By following these recommended actions, you can help reduce your exposure to lead in drinking water.

Contractor | Safety
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Utility Professionals Provide Free Safety Training

Get the information you need to respond safely to an emergency or disaster that involves utilities

All Services
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JEA Water Division Earns Perfect Score on TDEC Water System Sanitary Survey

For the 3rd consecutive time, JEA earned perfect scores for both JEA and Mercer water systems.

Residential | Business | Support
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Online Bill Pay

Paying your utility bill and managing your account via our online portal is a convenient, time-saving method.

Contractor
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Construction Materials

Any contractor/developer planning to use construction materials not currently listed on the pre-approved materials list must fill out and submit a variance form for approvals.

Residential | Support
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Affordable Connectivity Program (ACP) Ending April 2024

Find information about the ACP coming to an end.

All Services
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10-Digit Dialing in 731 Area

Starting October 24, 2021: Dial 731 and the telephone number for all local calls. Learn more about 10-digit dialing…