Learning Center
Welcome to the Jackson Energy Authority Learning Center! Articles, videos and pdf documents about our electric, gas, propane, water, and wastewater services are right at your fingertips. Browse topics by using the filters below or search by keyword. See a topic that interests you? Simply select it to learn more.
Search Results
Searched for Search results: 219
Causes of Outages
There’s no bad weather or wind… what’s making the power go out?
Local Emergency Agencies
Get quick access to emergency numbers in the event of weather emergencies.
Be Prepared
Severe weather events can occur at any time. Be prepared with an emergency plan and kit.
Helping Others
Community donations collected can add up to make a big difference in the lives of those experiencing financial hardships.
Services Offered
Jackson Energy Authority offers safe, reliable utility and telecommunications services to customers based on their specific needs.
Telephone
Call Jackson Energy Authority and follow voice prompts from the voice response menu to pay by telephone.
Use the envelope enclosed with your bill to drop your utility bill payment in the mail.
Customer Centers
Payments can be made at two customer center locations via a friendly cashier, the drive-thru or a self-service kiosk.
Mobile App
Download the JEA mobile app for a convenient way to pay your bill, monitor your usage, and manage your account.