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Learning Center Articles
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Vegetation Management
To help achieve our mission of providing the safest, most reliable electric services to our community, appropriate clearances around distribution lines and electric equipment must be maintained – both by Jackson Energy Authority and the customer. Browse the topics below to learn more.
Energy Efficiency
By understanding how to use energy wisely, you can make smart choices to adjust small things that can make a difference in your utility bill and help reduce the overall demand for energy. Explore the topics below for ways to keep your home energy efficient and your utility bills managed.
Electricity
The electricity powering our community connects us through hundreds of miles of infrastructure to power generation plants in the valley. It’s an essential component of life and economic growth, powering the technologies, devices and conveniences of today. Explore the stories below to learn more about electricity, appliances, meters and system…
Outage Center
Access to utility outage tips and tools anytime, anywhere. The outage map below only references electric outages. To report any other utility outage, or if you have a utility emergency, please call 731-422-7500. Outages shown on the map will not indicate but could also involve cable, internet and telephone services…
https://www.jaxenergy.com/index.php/outage-center
Watch on Your Mobile Device
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https://www.jaxenergy.com/index.php/top-story-tiles/watch-on-your-mobile-device
Support
From emergency procedures to understanding your bill to starting or stopping services, the topics below can assist you with your utility service needs.
https://www.jaxenergy.com/index.php/support
Safety
Customer Safety At Jackson Energy Authority, we recognize that safety should not only be a top priority for the work we do but also for our customers. From scams to preparedness to educating children about utility safety, it’s important to stay diligent in protecting yourself and your family. Browse the…
https://www.jaxenergy.com/index.php/safety
Products & Services
The three basic functions of the water division of Jackson Energy Authority include providing water for sanitation, public fire suppression, and consumption that now features our branded drinking water, Jackson, TN ClearTap. Find out more about the many products and services offered for each by exploring the icons below.
Products & Services
The wastewater division of Jackson Energy Authority emphasizes sustainability, innovative business practices and customer-focused services. Find out more about wastewater products and services offered by browsing the topics below.