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Meter Reading
Jackson Energy Authority employs well-trained, highly skilled meter readers who work specific routes reading customer meters. Utility meters are typically read around the same time each month, with the date read reflected on your most current bill statement. Usage is determined by subtracting the previous month’s meter read from the…
https://www.jaxenergy.com/index.php/learning-center-articles/meter-reading
Scams
Across the nation, criminals have been targeting utility customers with schemes that impersonate utility companies and their actions, either by phone or electronic communications. The utility scams are intended to get your money in an urgent manner often with threats of discontinuing services to follow. For security and safety reasons,…
https://www.jaxenergy.com/index.php/learning-center-articles/scams
Employee Identification
There will come a time when it’s necessary for a Jackson Energy Authority employee to enter your home or business property to perform utility service work or maintenance. It is important to remember that Jackson Energy Authority employees, as well as Authorized Contractors, do not ask to enter a customer’s…
https://www.jaxenergy.com/index.php/learning-center-articles/employee-identification
Is That Pink Mold?
The pink slimy residue that’s most often found in the bathroom and around sinks/drains is not mold or an issue of water quality. The discoloration comes from evidence of a common bacterial inhabitant of our environment. This airborne bacteria, scientifically known as Serratia marcescens, produce a characteristic red pigment and…
https://www.jaxenergy.com/index.php/learning-center-articles/is-that-pink-mold
Prevent Frozen Pipes
The frigid winter air can bring about the potential of unwanted plumbing issues. The lower the temperatures drop, the higher the chances of pipes freezing and at worst, bursting become. Pipes that are at the greatest risk of freezing are those most exposed to the elements both outdoors and inside…
https://www.jaxenergy.com/index.php/learning-center-articles/prevent-frozen-pipes
Gas Appliance Safety
Natural gas appliances are used for heating our homes, heating our water, cooking our food, drying our clothes and providing a comfortable ambiance. Follow these appliance safety guidelines to help ensure the safety of you, your home and your appliances. Make sure appliances have been approved by recognized testing centers…
https://www.jaxenergy.com/index.php/learning-center-articles/gas-appliance-safety
Gas Safety Tips
Natural gas is one of the safest and most reliable energy sources used by millions of Americans. It’s in our homes, our businesses and our industries – even our vehicles. By following the guidelines below, you can continue to enjoy the many benefits of natural gas. Recognize the Signs of…
https://www.jaxenergy.com/index.php/learning-center-articles/gas-safety-tips
Proper Flame
Natural gas requires the correct air-to-gas ratio in order to combust or burn. When that ratio is out of balance, the gas doesn’t burn correctly which could cause safety issues. A healthy, properly burning flame on gas appliances should be blue in color, sometimes with a tiny tip of yellow,…
https://www.jaxenergy.com/index.php/learning-center-articles/proper-flame
Electric Appliance Safety
Appliances powered by electricity are used for heating our homes, heating our water, cooking our food, drying our clothes, and providing a comfortable ambiance. Follow these appliance safety guidelines to help ensure the safety of you, your home, and your appliances. Make sure appliances in damp locations are plugged into…
https://www.jaxenergy.com/index.php/learning-center-articles/electric-appliance-safety
Extension Cords
If you use extension cords you can protect your home, family, and workplace by following these guidelines: Ensure that extension cords are properly rated for their intended use, indoor or outdoor and that they meet or exceed the power needs of the device being used. Use only cords that have…
https://www.jaxenergy.com/index.php/learning-center-articles/extension-cords