Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

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Residential | Business | Contractor | Safety

Sources of Lead in Drinking Water

The most common sources of lead in drinking water are materials and components associated with service lines and home plumbing.

Residential | Business | Contractor | Safety

What You Can Do if Lead is Discovered

By following these recommended actions, you can help reduce your exposure to lead in drinking water.

Contractor | Safety

Utility Professionals Provide Free Safety Training

Get the information you need to respond safely to an emergency or disaster that involves utilities

All Services

JEA Water Division Earns Perfect Score on TDEC Water System Sanitary Survey

For the 3rd consecutive time, JEA earned perfect scores for both JEA and Mercer water systems.

Residential | Business | Support

Online Bill Pay

Paying your utility bill and managing your account via our online portal is a convenient, time-saving method.

Contractor

Construction Materials

Any contractor/developer planning to use construction materials not currently listed on the pre-approved materials list must fill out and submit a variance form for approvals.

Residential | Support