Customer Centers are open normal business hours. The lobbies will continue to have a 5-customer-at-a-time limit and masks will continue to be preferred but not required to enter. Self-service kiosks are available 24/7 at both locations, no mask or social distancing required.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Welcome to the Jackson Energy Authority Learning Center! Articles, videos and pdf documents about our electric, gas, propane, water, and wastewater services are right at your fingertips. Browse topics by using the filters below or search by keyword. See a topic that interests you? Simply select it to learn more.
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This colorful cast of monster friends will teach you the ways we use energy in our lives every day and how you can help save energy and money around the house.
Residual fats, oils and grease (F.O.G.) from restaurants, food service establishments and institutional or commercial kitchens are hazards for the wastewater system.
Sniffer the hound teaches young kids about natural gas and safety with games, puzzles and quizzes.
Check out the Free Previews available now with EPlus Broadband cable service.
Jackson Energy Authority will no longer provide or install temporary electrical service poles.
Jackson Energy Authority supports sustainability by using the power of the sun to generate renewable energy and market renewable energy credits to corporations and industries.
Get expert advice and incentives to help you boost the bottom line of your business or industry, regardless of whether you are looking to minimize your carbon footprint, remain competitive or adopt smart technologies.
Make a lasting impact on the environment by supporting clean, renewable energy and reducing your carbon footprint.
The same natural gas we use for home heating, water heating and cooking can also be used as a transportation fuel in motor vehicles. Globally, natural gas powers more than 12 million vehicles on the road today.