Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn
more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone
services. Search results include a customer category and service icon(s) in a color-coded bar to
help indicate the section where the topic can be found within the website. Explore these
sections of our website for even more helpful information.
Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.
Showing all results.
Find information about the ACP coming to an end.
Starting October 24, 2021: Dial 731 and the telephone number for all local calls. Learn more about 10-digit dialing…
Thinking about self-generating power by using solar panels? It’s important to discuss your potential project with JEA before beginning.
Make sure your solar system is installed to Jackson Energy Authority and Tennessee Valley Authority program standards.
Your business can easily and affordably meet carbon reduction goals and make a big impact by supporting large-scale wind generation.
Want to know what utility services are available in Jackson and Madison County but don’t have an address? Check out the Services Available by Area Maps.
Find out what makes your monthly utility bill fluctuate and tips on how to manage the fluctuations.
Get a better grasp on how the business electric meter works and how your business’s energy consumption is billed.
Utility poles, electric wires, transformers, and other electric equipment must constantly be maintained as all play a crucial role in delivering electricity to the meter.