Learning Center
Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn
more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone
services. Search results include a customer category and service icon(s) in a color-coded bar to
help indicate the section where the topic can be found within the website. Explore these
sections of our website for even more helpful information.
Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.
Articles
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Settings & Controls
Explore parental controls and manage users through Access™ with unparalleled capabilities.
Safe & Secure WiFi
Learn about safe and secured devices, worry-free browsing and no advertisements with Home Area Network.
About Home Area Network
Learn about Home Area Network and the equipment needed to get started for WiFi connectivity in your home.
HBO Max
The HBO you know and love - now with the HBO Max app. Stream everything on HBO + even more amazing shows and movies. Free with your current HBO subscription.
JEA Text Alerts
Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.
Reliable Public Power Providers
Jackson Energy Authority’s mission of delivering safe reliable electric service to our community receives national recognition.
Small and Minority-Owned Business Participation Program
JEA is committed to business diversity by including local, small and minority-owned businesses in procurement opportunities
Public Power Utilities
Public power utilities are community-owned, not-for-profit electric utilities that provide safe, reliable power.
TVA Eye Spy Energy Monsters
This colorful cast of monster friends will teach you the ways we use energy in our lives every day and how you can help save energy and money around the house.