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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​

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About Home Area Network

Learn about Home Area Network and the equipment needed to get started for WiFi connectivity in your home.

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The HBO you know and love - now with the HBO Max app. Stream everything on HBO + even more amazing shows and movies. Free with your current HBO subscription.

Residential | Support
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JEA Text Alerts

Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.

All Services
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Reliable Public Power Providers

Jackson Energy Authority’s mission of delivering safe reliable electric service to our community receives national recognition.

Business | Contractor | Support
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Small and Minority-Owned Business Participation Program

JEA is committed to business diversity by including local, small and minority-owned businesses in procurement opportunities

Residential | Business
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Public Power Utilities

Public power utilities are community-owned, not-for-profit electric utilities that provide safe, reliable power.

Residential | Safety
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TVA Eye Spy Energy Monsters

This colorful cast of monster friends will teach you the ways we use energy in our lives every day and how you can help save energy and money around the house.

Business | Safety
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F.O.G. (Fats, Oils and Grease) Program

Residual fats, oils and grease (F.O.G.) from restaurants, food service establishments and institutional or commercial kitchens are hazards for the wastewater system.

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Learning About Natural Gas

Sniffer the hound teaches young kids about natural gas and safety with games, puzzles and quizzes.

Customer Service Chat