It's easy with our new, improved online portal and mobile app. You can get convenient access to your JEA account anytime, anywhere. Click this message to visit the Pyament Options section to view online and mobile app payment information.
Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn
more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone
services. Search results include a customer category and service icon(s) in a color-coded bar to
help indicate the section where the topic can be found within the website. Explore these
sections of our website for even more helpful information.
Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.
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Learn how to use EPlus Jackson Connect and view a map of public Wi-Fi locations in downtown Jackson, TN.
Public natural gas utilities provide great benefits while meeting the energy needs of the homes, businesses, and industries in our community.
A fiber optic network, paired with WiFi and Bluetooth, provides the connectivity to make your home a “smart home.”
Protecting the infrastructure of the natural gas system requires comprehensive maintenance to help ensure safe delivery of reliable natural gas.
The cities of Jackson and Medina use contractors for sollid waste collection while Jackson Energy Authority serves as a billing and collection agent only as a convenience for both cities.
Pay your JEA bill at PAY Site® Kiosks inside FoodGiant in Jackson. Check them out.
Achieve fast, reliable, consistent Wi-Fi Internet throughout your home with Home Area Network and Adapt™.
Explore parental controls and manage users through Access™ with unparalleled capabilities.
Learn about safe and secured devices, worry-free browsing and no advertisements with Home Area Network.