Jackson Energy Authority is one of the very few public utilities in the nation that offers the customer the convenience of getting all utilities from one company. We offer electric, natural gas, propane, wastewater, water, cable TV, Internet, and telephone services to customers based on their utility needs. While most services can be provided in the City of Jackson and Madison County, there may be areas where service is not available due to restrictions, lack of infrastructure, etc.
New Residential Customers
If you are a new residential customer and have never had services with Jackson Energy Authority, please call 731-422-7500. One of our customer service representatives will assist you with availability and connection procedures.
Existing Residential Customers
If you are an existing Jackson Energy Authority residential customer and want to add services to your account, please click the Service Request button below to begin the process.