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Natural Gas Basics

Known as the cleanest fossil fuel on Earth, natural gas is made up of light hydrocarbons and other gases (primarily methane) naturally occurring in rock formations deep below the Earth’s surface. It is colorless, odorless, lighter than air and non-corrosive. Once removed from the ground, an odorant is added then…

https://www.jaxenergy.com/index.php/learning-center-articles/natural-gas-basics


Smell Gas?

Gas leaks can happen anywhere and be caused by a number of reasons: excavation damage, material defects, corrosion, worker error or events of nature. Regardless of the cause, it’s extremely important to know how to recognize the signs of a leak. Despite the fact that JEA adds a distinctive odor…

https://www.jaxenergy.com/index.php/learning-center-articles/smell-gas


Natural Gas

Natural gas is a reliable, efficient, domestic, environmentally-friendly energy source fueling the everyday conveniences that make our lives more comfortable. Explore the topics below to learn more about natural gas.

https://www.jaxenergy.com/index.php/residential/residential-gas/residential-gas-products-services/residential-natural-gas


Appliance Energy Use

Running the appliances needed for the comforts and conveniences of everyday life comes with not just one cost, but two: the cost of purchase and the cost to operate. When you replace older appliances with newer, more efficient models you not only save money but energy. To help determine appliance…

https://www.jaxenergy.com/index.php/learning-center-articles/appliance-energy-use


Outdoor Lighting

Traffic Lights The overall responsibility for the design, placement, operation and maintenance of traffic control devices within the city rests with the City of Jackson. Any traffic signal outage should be reported to the City of Jackson Engineering Department by calling 731-425-8220. Streetlights Streetlights are controlled by photocells, either on…

https://www.jaxenergy.com/index.php/learning-center-articles/outdoor-lighting


Planting & Landscaping Guides

Looking to add a little curb appeal to your home with new plantings? If you are considering planting in your yard and there are no overhead lines on your property, your utility services are underground. It is important to first call 811 at least 3 days before you dig for…

https://www.jaxenergy.com/index.php/learning-center-articles/planting-landscaping-guides


Tree Pruning & Trimming FAQ

Why does Jackson Energy Authority prune trees on private property? Customers rely on Jackson Energy Authority to maintain reliable power. Some customers may even need the power to maintain medical devices. Jackson Energy Authority has the legal right and responsibly to trim limbs away from the power lines. What trees…

https://www.jaxenergy.com/index.php/learning-center-articles/tree-pruning-trimming-faq


Tree Pruning & Trimming

Why We Prune Trees While trees are a vital element in the quality of life, they can also become safety hazards when not properly maintained around utility lines and equipment. As a proactive approach to help prevent service interruptions, we follow a vegetation management program to ensure the safety and…

https://www.jaxenergy.com/index.php/learning-center-articles/tree-pruning-trimming


Reading Your Electric Meter

A basic unit of measure of electric power is called a Watt. One thousand watts are called a kilowatt and one thousand Watt-hours are called a kilowatt-hour. Electricity is measured in kilowatt-hours (kWh). So, if you leave a 100-watt light bulb on for 10 hours in a day, you use…

https://www.jaxenergy.com/index.php/learning-center-articles/reading-your-electric-meter


Locating Your Electric Meter

Your electric meter should be mounted outside your home where the power line comes into your home, often on the sides or back. If you have overhead service, you will see the power lines from the pole to your house. If you don’t see any overhead lines from a pole…

https://www.jaxenergy.com/index.php/learning-center-articles/locating-your-electric-meter


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