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Garbage Pickup
As a convenience to City residents, Jackson Energy Authority acts as a billing and collection agent only for the City garbage service. “City Garbage Collection” on your utility bill is a charge from the City of Jackson or the City of Medina (whichever city you live in) for picking up…
https://www.jaxenergy.com/index.php/learning-center-articles/garbage-pickup
New Self Service Kiosks Added!
Pay your JEA bill at PAY Site® Kiosks inside FoodGiant grocery stores in Jackson. Check them out.
https://www.jaxenergy.com/index.php/top-story-tiles/new-self-service-kiosks-added
Self-Service Kiosks
Self-service kiosks are a convenient, easy way to make a Jackson Energy Authority payment. Payments can be made using a check, cash, credit or debit card. To use the kiosk, follow the user-friendly touch screen prompts. Once payment is made, credit to your account is immediate and a confirmation receipt…
https://www.jaxenergy.com/index.php/learning-center-articles/self-service-kiosks
Home Area Network - Whole Home Coverage
With Home Area Network + Plume® you can enjoy Internet connectivity throughout your home. Walk room-to-room on a FaceTime call, stream your favorite 4K content or download a large work file - all at the same time. Using breakthrough cloud-based technology powered by AI, Plume provides you with full-strength, uninterrupted…
https://www.jaxenergy.com/index.php/learning-center-articles/home-area-network-whole-home-coverage
Home Area Network - Settings & Controls
Home Area Network + Plume® rolls out a smarter welcome mat with Access™. You can create and share custom WiFi passwords, grant guests access to certain devices, and manage what each device can do on your network - all within a single SSID. Download and use the Plume app to…
https://www.jaxenergy.com/index.php/learning-center-articles/home-area-network-settings-controls
Home Area Network - Safe & Secure
Cyberthreats are evolving. So are we. Online Protection: Plume® filters out suspicious content as your devices connect to the Internet, providing you with real-time threat protection against crypto-mining, ransomware, malware, viruses, botnets, phishing attacks and more. Guard™: Real time security is important. That's why HomePass® provides Guard, always-on digital and…
https://www.jaxenergy.com/index.php/learning-center-articles/home-area-network-safe-secure
Home Area Network + Plume
Add this smart home super bundle to your Internet service. Includes: Pods that plug into existing outlets throughout your home. HomePass® by Plume App to easily manage your network and settings like a pro. Adapt™ for fast, reliable consistent WiFi Internet throughout your home. Access™ for parental controls and guest…
https://www.jaxenergy.com/index.php/learning-center-articles/home-area-network-plume
HBO Max
Introducing HBO Max with EPlus Broadband. Where the best shows and movies come together to form one extraordinary entertainment experience. You’ll get HBO channels and the new HBO Max app to stream everything on HBO with so much more. New hits, classic favorites and exciting Max Originals with something for…
https://www.jaxenergy.com/index.php/learning-center-articles/hbo-max
Residential Internet Speeds
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https://www.jaxenergy.com/index.php/top-story-tiles/residential-internet-speeds
JEA Text Alerts
Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.
https://www.jaxenergy.com/index.php/top-story-tiles/jea-text-alerts