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Max Speeds
Did you know that your equipment can affect your Internet speed? Take advantage of your fiber optic Internet speed from EPlus Broadband by following a few helpful tips to make sure your equipment like computers, routers, and software maximize your speed. Helpful Tips to Get Your Max Internet Speed: Check…
https://www.jaxenergy.com/index.php/learning-center-articles/max-speeds
Contact Us
In case of an emergency or hazardous condition, call Jackson Energy Authority at 731-422-7500 or call 911. Our support center covers a wide variety of customer needs and services. To submit an inquiry to us via email complete the information below. Responses to these inquiries are usually returned within 24…
https://www.jaxenergy.com/index.php/contact-us
Industry Solutions
Serving fiber broadband in Jackson since 2004, we provide high-quality services to residents and businesses in addition to supporting the community. Every day it’s our mission to provide exceptional broadband services that create value for our customers and community. That’s why we are committed to exceeding your expectations with the…
https://www.jaxenergy.com/index.php/learning-center-articles/industry-solutions
How to Read Your Broadband Bill
This sample broadband bill is for descriptive purposes only. Dates, values, packages and rates may not be representative of those currently in effect. If you have more than one service, you may receive a multi-page bill. Cable Bill Telephone Bill Customer Information: Account Name – Name of account holder Service…
https://www.jaxenergy.com/index.php/learning-center-articles/how-to-read-your-broadband-bill
Hospitality TV Package
Your guests will feel right at home with this TV package designed specifically for restaurants, bars or public viewing establishments. Whether you need TV solutions for rooms, meeting/dining/fitness areas or your lobby, EPlus Broadband offers video services across multiple locations within your business or facility. Our lineup offers popular digital…
https://www.jaxenergy.com/index.php/learning-center-articles/hospitality-tv-package
Getting Started
You work hard to build Jackson, and its surrounding towns, into a thriving community. Let us help make the process easier by providing a one-stop shop for builders and developers. If you are new to town and have never had services with Jackson Energy Authority, you will be required to…
https://www.jaxenergy.com/index.php/learning-center-articles/broadband-contractor-getting-started
Fiber-to-the-home
Jackson Energy Authority’s fiber-to-the-home system 〈FTTH〉 called EPlus Broadband, is a glass fiber network delivering video, Internet and telephone services. It offers the clearest reception, fastest speeds and greatest reliability. We refer to our system as a FTTH network. This means that our fiber starts with our equipment and travels…
https://www.jaxenergy.com/index.php/learning-center-articles/fiber-to-the-home
Hosted PBX Features
Every phone can be customized to support your business needs. The mobile app – Accession Communicator – is a great way to integrate a phone, tablet, or laptop into your communications landscape. Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience.…
https://www.jaxenergy.com/index.php/learning-center-articles/features
Exposed Equipment or Conduit
If you see a box on your home that is open or damaged, or if you see exposed conduit protruding the ground contact Jackson Energy Authority: 731-422-7500 or 888-577-6427 toll free outside Madison County. Electrical wiring and other utility infrastructure is protected by sturdy tubing, called conduit. Often conduit will…
https://www.jaxenergy.com/index.php/learning-center-articles/exposed-equipment-or-conduit
Equipment Specs
Our state-of-the-art fiber optic network to your home delivers a fast Internet connection, but your computer plays an important part. For optimal performance, be sure your computer has a 1 Gbps NIC card for Internet speeds over 100 Mbps. The lifecycle of your computer is important, too. Below are links…
https://www.jaxenergy.com/index.php/learning-center-articles/equipment-specs