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Packages & Pricing
https://www.eplusbroadband.com/business-packages-pricing
https://www.jaxenergy.com/index.php/business/broadband/packages-pricing-1
About Us
Welcome to Jackson Energy Authority, one of very few public utilities in the nation to offer all major utility services from one company. As a customer-owned utility, we combine utilities and broadband services with a hometown feel to provide unmatched service our community can count on now and in the…
https://www.jaxenergy.com/index.php/about-us
Get a Fast Pass to Pay!
Paying your bill at the Customer Center Kiosk just got more convenient with the help of Fast Pass. Check it out!
https://www.jaxenergy.com/index.php/top-story-tiles/get-a-fast-pass-to-pay
Community Solar Farm
Now, more than ever, climate change and other environmental issues have created the need for a shift in company culture. Environmentally-conscious companies are taking the initiative to invest in a cleaner, greener future by ensuring that sustainability becomes an important aspect of their culture. To support the efforts of our…
https://www.jaxenergy.com/index.php/learning-center-articles/solar-power
Energy Conservation
Establishing energy conserving practices is becoming part of the operating philosophy of businesses and industries. Making changes, large or small, in the way your business or industry consumes energy can have an impact on your overall energy costs. The Tennessee Valley Authority offers a wealth of information from expert guidance…
https://www.jaxenergy.com/index.php/learning-center-articles/energy-conservation
Green Switch
Supporting regional renewable energy (wind, solar, biomass) and protecting the environment can be as easy as participating in Tennessee Valley Authority’s Green Switch Green-e Energy® Certified program. Green Switch, Tennessee Valley Authority’s (TVA) Green-e Energy certified program, allows residential and business customers the option to support renewable energy by making…
https://www.jaxenergy.com/index.php/learning-center-articles/green-switch
How CNG is Used
The natural gas that gets delivered to our homes, businesses and industries powers millions of vehicles worldwide as compressed natural gas. Many types, from sedans to light duty vehicles (corporate fleets) to heavy-duty transit vehicles (buses, semis and garbage trucks), can be fueled by compressed natural gas. While municipal government,…
https://www.jaxenergy.com/index.php/learning-center-articles/how-cng-is-used
Additional Policies
Service Requests: Requests for connection may be made at Jackson Energy Authority's downtown customer center at 351 Dr. Martin Luther King Jr. Drive, North/The Columns- Customer Center at 2030 Pleasant Plains Extended location, via the internet at www.jaxenergy.com or www.eplusbroadband.com, by mail, or by phone. Customers will be required to…
https://www.jaxenergy.com/index.php/legal/additional-policies
Guide Assistance & Audible Support Information
TiVo® - Accessible User Interfaces Jackson Energy Authority/EPlus Broadband provides products and services upon request to help customers with visual impairments and disabilities to use their equipment more easily. We offer a TiVo device that includes features that audibly describe on-screen menu functions and offers easy to access closed-captioning capabilities.…
https://www.jaxenergy.com/index.php/legal/guide-assistance-audible-support-information
Can’t Flush That!
Grease, oils, fats, your deceased pet fish and those “flushable” wipes can wreak havoc on wastewater pipes.
https://www.jaxenergy.com/index.php/top-story-tiles/cant-flush-that