Business offices will be closed Monday, January 20 in observance of Martin Luther King, Jr. Day. Please visit one of our Customer Center Kiosks or our website if you need to make a utility payment. Crews will be on standby, so in the event of a utility emergency, please call 731-422-7500. Have a safe holiday.
Most often taken for granted, the Jackson Energy Authority water and wastewater system represents essential infrastructure for sustaining the economic and social vitality of our community. Following the safety tips below is crucial in the protection and resilience of the water and wastewater systems.
Once JEA’s safe, high quality water reaches your home, cross connections and backflow could be a source of contamination to the public water system.
The most common sources of lead in drinking water are materials and components associated with service lines and home plumbing.
Not all drains are the same. Understanding the difference and respecting their separate purposes can help prevent environmental pollution
Drinking water delivered by Jackson Energy Authority is clean and safe. Maintaining that safe drinking water requires effort from our customer and community.
Wastewater belongs in the sanitary sewer - hazardous materials do not. These should be disposed of properly to help protect the wastewater system and the environment.
Significant sources of water waste for many homes are drips and leaks from pipes, fittings and plumbing fixtures - estimated to waste over 10 percent of household water.
The utility meters on your property are vital to measuring your energy use. Keeping them free of obstructions and intentional interference allows for accurate readings.
According to the Tennessee Department of Safety, roadway crashes are the leading cause of occupational fatalities. Heed the safe zone and move over when approaching utility crews.