FREE E911 Battery Backup: JEA/EPlus Telephone includes a Battery Backup installed by JEA in the equipment box which terminates JEA's fiber network, generally located on the outside of your home or business. This Battery Backup enables your telephone service for E911 calls to function during a power outage for approximately eight hours. In the event of an outage, limit unnecessary phone calls to preserve battery life.
(1) Local number portability is not available to customers from a cellular service or certain VoIP services. (2) You must provide the correct equipment (Caller ID display unit or phone with built-in display) to view Caller ID data. (3) 60 minutes free long distance calling is limited to the 48 contiguous United States. Long distance minutes in excess of 60 minutes each month will be billed at 6.9¢ per minutes rate. Unused free long distance minutes do not roll over to the next month.