Natural Gas Safety Tips

Gas is odorless, so a chemical is added to it. The chemical's unpleasant smell helps you to detect potentially dangerous gas leaks from faulty appliances, broken pipes or broken mains.

• If you smell a slight odor of gas indoors, check your pilot lights to make sure they are lit. If that is not the problem, leave the building and call us from a neighbor's telephone.
• If the gas odor is strong, leave the building immediately. Do not turn on any lights or appliances. Leave the doors and windows open if possible. Don't light a match, use your telephone or switch anything on or off. Go to your nearest neighbor and then telephone us.
• To keep your home safe from carbon monoxide poisoning, make sure all of your gas appliances, including gas space heaters, are installed and serviced by a qualified person. Each year have a qualified serviceman check your appliances and heating units for safety.
• In an emergency situation, such as a punctured gas line or even an earthquake, turn off the gas coming in to your home. Learn the location of your natural gas valve.
• Do not keep trying if you are having trouble lighting a pilot light. Call JEA or your plumber.
• Whenever you need to dig near your underground gas line, call Tennessee One-Call at 1-800-351-1111, so that all underground utility lines can first be located.